Have complained- it won't really do anything to solve why I'm annoyed. I have had no time to go ride with her for ages thanks to work, we'd planned for today but 4-6 degrees in her running kit just would serve the exact opposite purpose to the intention.
That reminds me, I need to chase a refund for the failed next day delivery from a recent order. A refund was promised, but hasn’t been forthcoming.
I’d complain, you might get more than a refund.