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Ask to speak to the store manager if you haven't yet? I have no personal experience with Apple Care + but I have plenty of experience claiming under the consumer right law, they try to pretend it's my fault everytime. Also, I assume you know where the water damage indicators are on the iphones? If it's showing white then I don't think they have a lot to argue for, after all, it's their idea to have those little stickers hidden in the phones anyway.
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Yeah, I'd definitely be arguing the toss with that one - the damage is I assume fairly local to the screen and that's what you're using applecare for. Speak to a manager and also check MSE site for info on this type of thing, so as to be armed with the right response
ExTra
Tenderloin
@skinny
Smashed my iphone screen, finally, so took it in to repair (apple care +). They're claiming it's water damaged. It may well be, but not properly, only from a steamy bathroom or sweaty fingers. That phone is only 3 weeks old, as it was a new replacement for one that was defective.
The phone works perfectly fine, any water damage is irrelevant.
Aholes.