So, It’s been over a week since the axle snapped on my Middleburn RS8’s.
Really quite disappointed that I have had no meaningful responses from BETD aside from a few holding emails. Hopefully this ‘social media outing’ will elicit a more meaningful response, because if this is a fault on other cranks from this batch, someone else may not bounce as well as I do
Feel a bit of a tit doing it this way, but it’s very frustrating that they haven’t at least apologised in the first instance. I do understand that there maybe some complications as the bought Middleburn just after it closed, but come on, a few words in an email isn’t too much to ask.
Not keen to go nuclear with the BC solicitors, but not scared to if absolutely necessary
So, It’s been over a week since the axle snapped on my Middleburn RS8’s.
Really quite disappointed that I have had no meaningful responses from BETD aside from a few holding emails. Hopefully this ‘social media outing’ will elicit a more meaningful response, because if this is a fault on other cranks from this batch, someone else may not bounce as well as I do
Feel a bit of a tit doing it this way, but it’s very frustrating that they haven’t at least apologised in the first instance. I do understand that there maybe some complications as the bought Middleburn just after it closed, but come on, a few words in an email isn’t too much to ask.
Not keen to go nuclear with the BC solicitors, but not scared to if absolutely necessary
Some more photos of the snapped bits below
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