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Meanwhile in an alternative universe, a returning customer walks into a shop shortly before closing: "Sorry mate, I don't have an answer for you right now and we're about to close: give me the details and I'll make sure someone's on it when we open tomorrow."
That how I felt the whole situation should of been handled. They could of been completely honest with me and just said to pop in tomorrow. Instead they just started coming out with all sorts of nonsense.
farewell
What?
He went into a shop while they were open?
Perhaps they should close ten minutes earlier if they're not prepared to deal with customers at that time?
Where do you get that from? I've read what he wrote more than once, I don't see where he's being so demanding.
As "warranty" is mentioned, then I'm going to go out on a limb and assume he's bought the pedals new from them.
And then been fed a line of complete and utter bullshit plucked out of thin air: “they can’t warranty then because I’ve been riding them on a fixie”. (Never was never asked what kind of bike they were on). I told him it is a single speed bike. He said “we still can’t because the straps means I’ve been pulling up on them”.
Outstanding!
If only that could have been dealt with differently.
If only...
If only...
If only...
Meanwhile in an alternative universe, a returning customer walks into a shop shortly before closing: "Sorry mate, I don't have an answer for you right now and we're about to close: give me the details and I'll make sure someone's on it when we open tomorrow."