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  • My point was going into a retailer ten minutes before closing and expecting results doesn't really get you far, which for me is reinforced by him wanting to complain to Evans HQ.

    That's bullshit. If you don't want to help someone past a certain time, close at that time. What's the point of being open for those last 10 minutes then? Plenty of retailers have stayed open late to help me out, I've been in a shop 45 mins after closing time before where the rest of the staff are closing up and one staff member has helped me out.

    Imagine if all supermarkets kicked you out at closing time? Oh you've got a full trolley? Well we're closed now so fuck off.

  • Because they're just staff and don't exactly dictate when things close? Because they get replaced every six month by another individual who couldn't give a flying fuck about whether your item is broken or not as thy're barely there to remember the name of the next member of staff? Because staying after the doors are shut unpaid is shit and doing it a multitude of times a week sucks?

    If that particular individual has stayed an extra 45 minutes was genuinely keen to help you, it's because they gave a shit and they deserve Kudos, because your case isn't a statistical standard.

    I'm not disparaging the face that whomever helped him has a shitty attitude to work. I'm saying I can see the reason why that's all. Just being realistic, or maybe I'm just too headstrong in regards to this subject.

  • Because they're just staff and don't exactly dictate when things close?

    Indeed.

    We barely get paid enough to care and we're asked to do more.

    I'm not disparaging the face that whomever helped him has a shitty attitude to work.

    This.

    It can be handled a lots better that work both way.

  • So we're in agreement, the guy's a twat, and going into a shop with the expectation of being helped even if it's only 10 minutes before closing is acceptable.

    Great.

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