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Where in my comment did I say anything about not dealing with it? Or justifying the staff's attitude towards him?
My point was going into a retailer ten minutes before closing and expecting results doesn't really get you far, which for me is reinforced by him wanting to complain to Evans HQ.
@farewell Nukeproofs are renowned for doing that. Myabe riding SS/Fixed does have an effect on them or or maybe not.
What I do know is even riding them normally, I've seen enough do that so far. Depending on how old they are, they're a warranty issue for sure and they should have booked them in to at least get some information.
Chak-
My point was going into a retailer ten minutes before closing and expecting results doesn't really get you far, which for me is reinforced by him wanting to complain to Evans HQ.
That's bullshit. If you don't want to help someone past a certain time, close at that time. What's the point of being open for those last 10 minutes then? Plenty of retailers have stayed open late to help me out, I've been in a shop 45 mins after closing time before where the rest of the staff are closing up and one staff member has helped me out.
Imagine if all supermarkets kicked you out at closing time? Oh you've got a full trolley? Well we're closed now so fuck off.
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My point was going into a retailer ten minutes before closing and expecting results doesn't really get you far
It does at a decent bike shop, you could do this at my LBS.
But what Ed said.
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Nukeproofs are renowned for doing that. Myabe riding SS/Fixed does have an effect on them or or maybe not.
Really? I didn't see any reviews or forum posts on google relating to the issue of nut stripping its threads. My friend has been riding a pair on a fixed bike and never had an issue.
NurseHolliday
Fox
farewell
What?
He went into a shop while they were open?
Perhaps they should close ten minutes earlier if they're not prepared to deal with customers at that time?
Where do you get that from? I've read what he wrote more than once, I don't see where he's being so demanding.
As "warranty" is mentioned, then I'm going to go out on a limb and assume he's bought the pedals new from them.
And then been fed a line of complete and utter bullshit plucked out of thin air: “they can’t warranty then because I’ve been riding them on a fixie”. (Never was never asked what kind of bike they were on). I told him it is a single speed bike. He said “we still can’t because the straps means I’ve been pulling up on them”.
Outstanding!
If only that could have been dealt with differently.
If only...
If only...
If only...
Meanwhile in an alternative universe, a returning customer walks into a shop shortly before closing: "Sorry mate, I don't have an answer for you right now and we're about to close: give me the details and I'll make sure someone's on it when we open tomorrow."