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Send it to Shimano to find out what happened.
Presume he still had a front brake though right? #touchysubjectatthemoment
Send it to Shimano to find out what happened.
Presume he still had a front brake though right? #touchysubjectatthemoment
They are on a 2016 synapse, the store I took it too had a couple of other bikes in with the same problem and they knew right away like it was something they come across a fair few times. @hippy Also really surprised there wasn't a recall or a letter sent out warning folk, my mate wiped out pretty hard.