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That happened with my classic mitts too.
Under the consumer rights act, if you return faulty goods within six months of purchase you don't have to prove whose fault it is.
https://www.citizensadvice.org.uk/consumer/somethings-gone-wrong-with-a-purchase/return-faulty-goods/
h2o
@lreilly
Bit gutted, I've used my classic mitts twice and this happened.
They were purchased in Jan but only used now so out of the 90 days. Emailed Rapha enquiries two days ago but haven't heard back. What's the typical response time?