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  • Today my Elemnt crashed during a ride. It restarted itself, said "retrieving ride" for a while and then we carried on as normal, showing stats from the beginning of the ride, continuing to record, so all seemed fine.

    Got home and ended the ride after 150k, and got the message "crashes detected, upload y/n?" So select yes and discover that only the first 20k is there. Also tried uploading the file over usb direct to Strava and same outcome.

    The Elemnt unit shows the whole ride distance, time etc but does not seem to have created a fit file with this info.

    I also notice when plugged the unit into PC that the storage space is almost full. Could this be the reason? Are you supposed to clear out old rides manually?

    Anyone else had this BS?

  • Probably right, Ed. I will send a note to their customer support as well.

    It's only malfunctioned once before - that time i got a ride in two halves.

    This time was actually worse cos it looked like it was recording my ride, but it didn't create a fit file for 130km of it.

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