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If you sell something and agree to post it, then it is your responsibility to make sure it gets there and cover yourself if it doesn't.
When I sell something, I send a photo of the postage receipt: either to the email address the Paypal payment was sent from, or via a PM on here.
"The dog ate my homework." doesn't wash.
I agree but people do make mistakes, especially if they're inexperienced or careless/don't realise their obligations. This is very good practice - could be added to selling sticky?
Dramatic_Hammer-
people do make mistakes
I entirely agree.
But a lack of communication is rarely excusable and simply telling people what is happening (or not happening) would avoid a great deal of what gets raised in this thread.
On the face of it @fussballclub has a reasonable complaint; @Phyllis has been tagged and can give their side of the story.
No doubt this will be resolved amicably.
:)
Scilly.Suffolk
No it isn't.
If you sell something and agree to post it, then it is your responsibility to make sure it gets there and cover yourself if it doesn't.
When I sell something, I send a photo of the postage receipt: either to the email address the Paypal payment was sent from, or via a PM on here.
"The dog ate my homework." doesn't wash.
@fussballclub @ the seller here: it gives them an opportunity to explain their behaviour and serves as a warning to both future sellers and future buyers about what is expected.