Your Garmin help, please

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ChasnotRobert

My 820 sometimes decides not to work. Which is a bit annoying. Only does it maybe once in 20 rides.

Today, I rode down to Limehouse Basin, all was fine. Rode around to spitalfields, turned it off while I was doing stuff. When I turned it back on, screen went black.

Got home and did master reset which has brought it back to life, but no ride file in there.

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Rod_Munch in reply to @ChasnotRobert

Does it still have battery left when you get home to try the reset? (Sounds stupid I know, but there seems to have been a semi-common problem with the battery draining itself entirely whilst in 'standby' mode - with people not realising until the screen goes black next time they try to use it)

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ChasnotRobert in reply to @Rod_Munch

Yep, battery was still over 70% when I woke it up with the reset.

It's the first time it's done this black screen gig and refused to turn on through normal means. Previously it has just turned itself off randomly, turned itself on again and lost the ride up to that point.

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