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farewell
@HatBeard
I would send a letter of complaint to John Lewis saying you were not impressed with being accused of intentionally damaging the faulty product they sold you and highlight how common this exact issue is by pointing them at any number of these images online...
https://www.google.co.uk/search?q=macbook+charger+worn+out&safe=off&espv=2&biw=1436&bih=780&source=lnms&tbm=isch&sa=X&ved=0ahUKEwion6KOhN3PAhXO0RoKHRZ6BLoQ_AUIBygC&dpr=2