Call Capita/whoever you have the insurance with and get them to confirm it. Unsolicited messages asking for sensitive details are highly suspicious...
That would normally be the plan but attempting to find a number for an even slightly relevant part of Capita is more awkward than you'd expect.
I'd suggest calling the people you have the policy with rather than Capita.
@aggi started
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Call Capita/whoever you have the insurance with and get them to confirm it. Unsolicited messages asking for sensitive details are highly suspicious...