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  • Evans Spitalfields - went to buy rack for the gf. Picked up rack went to a till downstairs, sorry we can't serve you here please go upstairs to front desk. Went to front desk, cashier is on phone discussing cycle to work purchase with another customer. Waited for a good 5 minutes (no idea why, perhaps I'm too nice) not even acknowledged by guy on phone. Rack now on their front desk. Fuckers can replace it on the shelf themselves.

    No purchase. Should learn from previous experiences. They've had their last chance and I won't be using again, ever*.

    Cycle Surgery across the square - greeted at door. Help offered. Unfortunately didn't have anything suitable, but available to buy from their website.

    Cycle Surgery 1, Evans Cycles 0.

    *unless purchases Hoy. I trust the big man.

  • I got told once in the Waterloo store that every single speed rider carries a block of wood around with them. In case they need to take the black wheel off and to re-tension the chain.

  • I have had very similar experiences in Evans Spitalfields.

    They never seem to have someone available to serve you.

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