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Yeah I thought that but the number of digits is wrong. It's so flipping annoying. I just found a website that lets you enter a code and I'll search all the delivery companies - it says the code isn't in a recognised format - maybe he mistyped it. Although that doesn't explain his reluctance to tell me who the carrier is or what the code should be.
If it hasn't come by the end of the week (a couple of weeks he's had then) I guess I'll have to assume it's not turning up.
Looks like Royal Mail