Will from HubJub is God!

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try and email. that worked for me.

Yes try and email them. Or ring them. Or wait for them to ring you back. Or speak to them on the phone and get a promise for delivery on multiple occassions. Or call them again. Or leave a message. Or ring them. Or try and email them.

Has anyone suggested ringing them?

I'm up to 12 unanswered calls today, and i've left 3 messages, and 1 message yesterday. Apparently the local parcelforce depot have had my parcel for over 2 weeks and not even attempted to deliver it.

@youramericanlover whoa dude no need for that. I was simply suggesting that at that very point in time an email worked, so perhaps it was a period where new emails were getting answered.

Put yourself in @youramericanlover s shoes. I think he's been very reasonable. I'd certainly not have been as nice as he's being about the situation.

@Dropped.Bars that wasn't a pop at you, sorry if you took it that way. And while I will prob regret whinging on this thread I don't have any other place to vent since I am unable to discuss with them (in any format). Cheers @JB

I received the handlebar after 8 days (I live in Sweden) so I don't really have anything to blame hubjub for. Bargain price as well. But I wish it could be easier to contact them.

are hub jub as unreliable with the delivery of their e-bay stuff, I'm currently watching a Phil Wood hub their selling.

I've got Phil Wood hubs from there ebay shop in the past with no issues. I guess they only put stock they have on Ebay

My rims arrived.

My wheels finally arrived today, its been a long time coming but I'm really happy with the build.

Is hubjub under new management again?

Service not fantastic this time, order took a nearly a week to arrive and then ended up being wrong, was sent back and the replacements still haven't arrived :( hope this is a momentary blip.

I think @dom has had problems recently too

Nope, not used them for years!

My last 4 orders. All wrong!! I jumped on to the blower and gave them a mouthful. Not sure if I would use them again. Oh not to mention a dozen phone calls and half a dozen emails. Piss poor service.

Oh sorry, thought you said you had some package that took ages? If not I withdraw my comments

You were indeed mistaken, it was another retailer.

Who did you speak to? Finally got my order to come through correctly...

Ordered a chain from them. An izumi one in black and the DID chain came also in black. Not too bothered as they are pretty much the same and I got the more expensive one out of the two but thought worth mentioning.

Will inform him as I feel I should.

Other than that, the postage was quick, though the packaging was really rather excessive, and even got a nice note from him.

Gave them another chance, 44rn were on sale again.

Ordered a freewheel on the 2nd.

Order confirmed.

Didn't get it for a week, emailed. No reply.
10 days later got a email saying they had just sent it.

Emailed again, had no reply.
Freewheel turned up but pretty disappointed as it took 2 weeks, had heard good things but :/

Really Hubjub?

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Disappointing.