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@xkengx
My story:
paid my deposit in March
after 8 months of waiting and chasing they send me pictures of the frame I ordered
and told me to pay my balance. I did right the way and hoped that I'll get it soon.
5 days later I got an email from them told me they'd problem with their paypal account. they wanted to refund my balance and asked me if I can transfer money to their bank account and then refunded me.
I checked and status of the refund was pending for one week.
One week passed the money is still pending. I send them email to ask what is going on and of course no answer.
I called paypal, they told me the reason the money is still pending is that they refunded me by using bank check and it doesn't have enough money to refund me.
Now, I send them another email and no reply yet. I think I'll have to send them at least 4 or 5 emails as usual 'til I get reply.
I still want the frame and will be happy to ride it but how they treat their customers is just disgraceful :-(
Has anyone thinking of visiting them in Bergamo?
I'm going to europe in February and if I don't get anything from them by then. I think I'll go there
sorry for my english