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  • I got this reply

    "Thank you for your reply.

    I can confirm that I have checked this with our Returns Team and unfortunately this is not classified as a manufacturing fault. we are then unable to except this back as a return and unable to process this as one either. I am sorry I was unable to help you.

    I hope you have a good day anyways!

    Regards"

    Surley as the clamp broke during normal usage it is the fault of the product? Is there anything more I can do? If not what light + mount do u guys recommend for TT seat posts?

  • You can try under the sale of goods act, particularly if you've had it for less than six months.

    Suggest a clamp that fails isn't of satisfactory quality or fit for purpose.

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