• Thanks for reading mate, I am more than angry with them but the bottom line is they got my money and I am stuck with whatever they throw at me...

    Gonna go through the customer rights law quickly again and maybe quote sth from within when replying to the guy from apple...

  • Try and get through to the CEO's office, has worked for me in the past for other stuff... Not sure who you'd have to contact but worth a quick search, sounds like you've exhausted the usual channels... There are a couple of Apple employees on here, maybe they'll chime in shortly...

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