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I wouldn't be keen on accepting damaged goods and relying on the seller for a no-hassle replacement and repair: lots of scope for disagreement about what does/doesn't need doing. By refusing them, the situation is quite clear: refund or replace.
As you've already rejected the parcel, it should be on its way back by now and (as you say) it's not clear how/if you could get it back.
Just explain this to the seller, so part replacement and costs isn't an option.
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Did you paypal? Never accept damaged goods, seems like the seller is playing a game here.
Scilly.Suffolk
croft
@kaiseroscar
"Can you accept the parcel first,
and after that, tell how is the rim , and we will send you replace rim
because we find out cost some money for return
we can send you replace rim,and pay for the rebuilt fee
what do you think
if send back, have to wait long time.
best regards"
So got this from my guy. I didn't even open the package, looked at the hole and damage and just refused to take it and they took it away. Don't even know if it was just one rim damaged, could've been both. Or how I would go about getting the parcel back.
I'm thinking suck it up and just wait and get them to pickup the tab for sending it back. They obvs want to cannibalise the working parts, either through me or when it arrives back in China. If I open the package and a hub is cracked or both rims broken it is potentially going to A) be agro to show/convince them and B) might end up taking as long as just waiting for the return and rebuild.
Any thoughts welcome.