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Rikki-
Where else should I voice my opinion? I'm not begrudging anyone else their good service, but I've been made to feel unwelcome by Kayleigh and regardless of how much money I've spent in the shop or the café, or how much I've recommended the place, that's just not professional. There are plenty of nicer places to get coffee in town, I'm not fussed.
TvH
Got to say I'm very quickly going off DH. Matt and Jack are still helpful, but the rest of the place seems very unwelcoming if you're not there to drop your wallet on a pile of food