Custom Oak Cycles 650B French Randonneur Project.

Indeed, the exception is that my fork have internal routing and mudguard mount under the crown, just surprised they couldn't do this for several weeks.

if you don't mind losing the stem you can cut the top off then cut a section out of the stuck bit quite easily then collapse whats left and remove from the steerer.

you probably know all this tho

I did, will do this soon, Brixton Cycles doesn't want to do this it seemed.

I'll drill out the stem after cutting it off to widen it internally making the structure weak enough to cut off.

Got a lovely steel stem and handlebar with proper decaleur and SRAM gutted new levers (not S900) to go on it soon.

very nice!

Real shame to hear about the hassle.

Got to say though, this is another one of the downsides of old fashioned quills. I'd definitely go for threadless if you end up getting a new fork. Especially when you're getting a custom stem anyway. #2p

ed you bell

you work in a bike shop,
why would you take it too another bike shop and pay to have it serviced?!!!

we could blowtorch the shit outta that stem

we could blowtorch the shit outta that stem

That's exactly why.

/\ /\ /\That made me laugh!

Did you get them to change your tyres for you while it was in the workshop?

#sickburn

Double post.

Just got it back from Brixton Cycles, good thing it'll get a chrome job soon.

2 Attachments

WTF are serious?! What did they say?!

No ideas, they were busy and I just need to take the bike to the g/f's place for storage.

Really missed riding that bike.

Ed, you need to say something, that is not cool.

Oh, that's not cool.

Ed speak to them ASAP. As I'm sure they'll want to sort this out before their reputation is soured.

Standards slip as jim is out the country

Two things, there was chipped paints on that section, just gotten worse.

The bike been there for nearly 2 months as I book it in before I went touring, hoping it'll be done by the time I get back, then was not able to pick it up for a while until today.

Even so, that's no way to store a customer's bike.

Leaving your bike with a shop to get serviced and expecting them to look after it for two months whilst you go touring is just asking for trouble.
Especially a shop like BC which has an obvious lack of storage space.

I'd say you're just as much to blame as BC to be honest.

And making out they only did it because you are deaf is laughable, BTW.

They didn't contact me despite I asking them to mail or text me, it was only when I pop in that they told me it couldn't be done.

Even if I couldn't pick it up for two months, this doesn't mean the bike can be stored improperly.

A previous encounter with my girlfriend who brought her bike in have bad service because they didn't want to email or text her about any update to her bike, and got a sarcastic respond about not being able to call her and proceed with the job (£20 over budget).

This is why I'm reluctant about making a compliant; it's the forum favourite shop.

it's the forum favourite shop.

not really... most of the 41,421 members will have probably never been there.

maybe it's the favourite shop in your in-group...

i once left a frame at whitcombs for 6 months(supposed to be 1 month but the job i was on got extended) they were cool, frame was stored with no damage and that shop was tiny,and they should have contacted you by mail...you should complain Ed

I know, we stored a customer bike for over a year because he went to prison, it's really not a good excuse.

I will when I get the chance to with the right person.

It's really not that convenient if you live in North or East London, I'll say that much!

I am surprised this happened somewhere with their reputation.

I had a similar issue recently, where a local bike shop took months to try to do something which took @dbr about half an hour. It was a complicated thing to do and a pain in the arse, I get that, but on top of this the frame (my Orrell) came back with a few new scratches and there was a big scratch on my Chris King headset which wasn't there before.

The frame already has plenty of scratches so I wasn't bothered about that so much but careless handling by a bike shop is pretty much inexcusable, especially if they don't say anything.

I couldn't be arsed to complain as I only realised later, but should have done. I won't go there again as I can't trust them to look after my stuff.