If it's a credit card, make a charge back.
If it's a differs card, write to them, tell them that you will give them a week to refund your card, and or you will then start the MCOL process.
@NotThamesWater started
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
If it's a credit card, make a charge back.
If it's a differs card, write to them, tell them that you will give them a week to refund your card, and or you will then start the MCOL process.