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@Scilly.Suffolk
What questions did you ask about the condition of the stem and what answers did you receive?
Were the photos deliberately misleading or intentionally obscure the defect and condition?
If there were no photos or they weren't adequate, why didn't you ask for more?
If the stem was noticeably cheaper than the market price you would expect for a stem in good condition, why did you think that was?
Does the price you paid reflect the condition of the stem?
On what grounds would you seek a refund?