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The point is one of customer service. The amount is immaterial. If any business wants to keep its customers then it must look after them. If a business is failing then perhaps they need to look at why. A business only survives because of its customers and this is especially true of smaller businesses. Ignore the customer and they will ignore you.
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My point exactly. What's wrong with a bit of basic courtesy - you never know, as a shop owner what they will buy next? I had been thinking of a Brooks from VR but not now. As someone involved in a service industry a little give and take never hurt business and £3 should have been neither here nor there for VR but would have engendered customer loyalty.
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Joe - there is some marital "tension" at the moment about this ride as it is my daughter's GCSE French oral on the Tuesday so I may not attend. If so (and I will let you know tres shortly) You can borrow mine. I'll leave it at left luggage at Waterloo on the Thursday and post you the receipt. You can collect on the day!
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Hmmm. Not interested in bumping the rascism issue but interested in what people thing of VR.
I bought a jacket for my GF's birthday last month from VR and she found it was too small. So we toodled down to VR to change it. No problem - staff (forumenger) remembered me and have left the small jacket and ordered a larger size. My GF then saw some nice gloves for us both. One pair marked £10 and the other £13. When she came to pay it was £13 for eachpair! She politely insisted that the shop charge the price shown but the owner guy was rude and uncompromising and accused her of profiting from the reduced price - even after admitting that they had bought them in some time ago to sell at the lower price. Should have walked away but in the end bought one pair. Disappointed as I had been looking to buy a Brooks saddle (or two for the tandem) from them. Still least I know where I won't be going once I get the jacket..
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Great day in the sun.
My pics of the day plus some from North's Breakfast are here:
http://www.flickr.com/photos/29363048@N08/sets/72157623753112159/
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Looks like I need to be in on this
- MA3K
- marcom
- t0m
- Four Lovers
- crimsonape
- richoking
- joe smith
- spudger
- BlueQuinn
- izgard
- ivandaterrible
- Edmundro
- Adaplace
- + the boyfriend
- IDoNothing
- lyes888
- hoonz
- Chainbreaker
- Jogger
- Sumo
21.Winge dangel - Round +1
- KRZ
- jcgarcia
- TETM
- tdub
- aimka
- Ricochet
- upstart
- John H
- Rookie66 +1
- Hanson
- Bednarz
- Farmer
- dalstonrosi +1
- NurseHolliday (potentially +1)
- rounce
- Kingfisher +1
- Silvester
- dimi3
- spybot
- Mr.C
- Hinkebein
- Lea
- huge16
- MA3K