I have not yet received my suitcase yet. It's been 3 months. They won't refund until their courier partner "officially declares it to be lost" and they won't declare it. I was told they found the suitcase and I was made to pay an additional charge saying my goods are "overweighed". One I paid they said the suitcase is not yet found
I paid 111 euro+33euro in total now
really bad custómer service as well
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LFGSS
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
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absolutely don't recommend it
I have not yet received my suitcase yet. It's been 3 months. They won't refund until their courier partner "officially declares it to be lost" and they won't declare it. I was told they found the suitcase and I was made to pay an additional charge saying my goods are "overweighed". One I paid they said the suitcase is not yet found
I paid 111 euro+33euro in total now
really bad custómer service as well