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Selling this beautiful Pinarello Pista frameset.

TT: 55.5cm c-c
CT: 55cm bb-top

Has been with me for the past year but unfortunately it is just a little big for me hence the sale, otherwise I would have kept it.

Overall condition is great, I used it as my weekend bike and cared for it. Never dropped it or crashed, didn't even race on it. It might have an odd mark here and there but nothing major.

Sale is only for the frameset. Frame + Full carbon fork + Pinarello headset and seat collar. Headset bearing are nice and smooth. All threads and perfect without and imperfections. It uses standard BSA threading for the bb. I will include the stock carbon Pinarello seatpost with the sale.

This is truly the most beautiful frameset I've ever owned.

I am asking 450$ OBO + shipping. I can ship anywhere in the world at cost. Frameset will be packed securely in a reinforced box.
Payment by PayPal.

I have recently acquired ergomo pro bb based power meter. Unfortunately it came without a charger therefor I'm looking for one. It is round, has 8 pins and is keyed. If you have one that you don't need or know what connector it is please send me a dm.

dibs, dm'd

Here is what I have been riding lately

The address they needed to ship it to is located in London.

I have contacted both my forwarder (which I had worked with for a couple of years now and didn't have any issues) and they responded that they don't have packages with these tracking numbers and contacted planet x (which I had also worked with on numerous occasions in the past and pretty much every order didn't have something in stock and/or had been delayed in shipping for unknown reasons) and they were unable to give me all the details required to find the package or even proof that they were shipped. And I probably should mention that they have shipped packages with question marks instead on my name and addressed my package to another person once. I wouldn't have even considered contacting their consumer support if they would have provided correct tracking before hand. Even though they might not be obligated to do so it is just simple common sense to do it the correct way. I have immediately closed PayPal dispute and called my bank to cancel their charge-back after I found the packages.

I am just glad that I was able to resolve this issue (not planet x). Yet I will never shop with them again and don't advise anyone to.

And I'm not under any obligation to call them since my preferred communication method is text via chat or email. See the point?

the only problem is that I cant phone them since I'm live on the other side of the globe.

Well again if everyone who wants money back on orders the have not received in your eyes are cancer I cant do anything about it.

yet still its planet x who should provide correct tracking.

Both of the packages were found on my forwarders warehouse but with tracking numbers that where no where near of those planet x gave me. Idk why did Garry (the guy I talked to in chat) didn't give me the correct tracking and didn't tell me that the second part of the second order was shipped. Note that I'm not trying to blow a scandal w/o trying to resolve with planet x first, I have been in contact with them for around a month and they were unable to resolve my issue to this date.

upd: packages have arrived but planet x provided completely different tracking numbers
They need to get their shit together ffs

I did not get refunded on both of my orders and never received my first order and partially got the second.

I will try to get this straight and as succinct but I mostly contacted them via chat and didn't save any logs.

you are correct.

edit: there were no problems with refunds beforehand but it seems they don't care any more.

My story starts at the end of November when Planet X once again had a sale with great prices. So I ordered everything that I wanted proceeded to checkout and payed for what I have picked. After that I should have received tracking but that's where the problem starts (screenshot 3) as you can see there is no tracking where it should be. Ok I thought and wrote to support about it and got a tracking number 5 days after I have ordered. According to this tracking my parcel was delivered on 30 of November but the person that should have received it didn't get it and no other parcel with this tracking was delivered. Garry, the guy I spoke in support, wasn't helpful at all and couldn't or didn't wan't to resolve this issue for an unknown reason. Maybe they didn't even ship it and he gave my some random tracking? I wouldn't be surprised one bit if he did.

But this is where it gets interesting.

I have placed another order (oh god why) with planet x again. But this time I have received my package. With 5 items out of 26 I have ordered and payed for (screenshot 2,5). Well this is strange I thought. And once again contacted their support guy Garry. He told me that they in fact posted my order in 2 parcels for some reason even though I have never asked for this. Again a minor inconvenience for me so I asked for the tracking for the second part of the order to which he told my this (screenshot 4). Asked to reship and they didn't. Which leads me to believe that I just got scammed for 200-300 pounds on both of my orders. PayPal doesn't want to do anything as expected.

And after all today I decided to contact them once again and for the last time and the result just made laugh harder then I should have (screenshot 1).

I am sick and tired of their customer service, their scamming scheme, their always unknown stock.
If I could describe my experience with this store it would be "Ordering from planet x is like playing Russian roulette... With a full chamber". Never in your life time order from this web site you WILL be scammed out of you money. That's the only thing they can guarantee.