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The Follow me tandem is great. But pricey.
Adapts to multiple size wheels/bikes though, so can be used for years.
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We got some last year from here: http://www.roselandhouse.co.uk/index.htm
A very very old school site and ordering process. But the plants were great. I've just checked though and we ordered ours in early June.
But I planted them as soon as we got them, and they've done really well.
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We’ve got a Yuba Kombi. Similar sort of bike to the GSD but a bit shorter so might be easier to manoeuvre through your house. It’s not as expensive as the Tern, but does the job fine for us. Having said that it isn’t as easy to adjust for different riders as Terns are I don’t think.
Another option might be the Yuba fastrack, a little longer than the kombi, but I think shorter than a GSD. You can test ride them both at London green cycles.
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I had a brand x ascent dropper that stated getting a bit sticky going up and down. In the end it fixed itself with a bit of time and some silicone spray.
But before it did I looked into stripping it down and servicing it and it didn’t look too hard. There are videos on YouTube.
Though I’ve no idea if that would help fix your issue.