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I see your shop is on Shopify. It might be worth looking at some of the very effective subscription apps that are available for Shopify (Recharge etc).
I work in e-commerce and know of a great Shopify agency that would have a no obligations chat with you on the topic.
If setup well, you’d be able to treat these orders like any other mail order, yet offer the customer a high level of self-service.
DM me if that’s of interest!
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I got the ceramic Global pull through for my mum and brother. It gets knives very sharp and is very easy to use. Add water and pull through a few times. Use the coarser wheels to take out any chips.
I wouldn’t use a fancy knife on it as it won’t get it as sharp as a stone and creates a greater bevel.
But, for convenience for someone who can’t be arsed with stones, it’s fantastic and infinitely better than any other pull through.
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1 or 3 as 2 likely won’t work.
Also check your rear qr is toight!