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i think they wedge some card or other material against the magnet in the docking station.
when the customer returns the bike it does not lock properly.
i got caught out once at salmon and rhodeswell.
they rode off on the bike i thought i had docked. laughing at me which was a bit bugging.
i phoned the customer services department. I think i got stung for a few quid on usage charge.
east london kids - don't you just love em ?
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Thoughts and prayers for the rider, family and friends.
Tears in my eyes. So sad.