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it has not been resolved, Robert wants me to ship the frame back as it needs a new headtube but shipping is basically the same cost as a new bike from USA, so not sure what to do

can anyone else email Mielec atm? Is their inbox full again... this is mad annoying

not a bad idea, but I'm still bummed out of $450...

no solution, Robert is not helpful at all

damn

apologies, but what does this mean

damn that's crazy , good to know lol

seems to be broken, the link

yeah they both look very nice, columbus tubing as well , maybe I see if they would make a triple triangle with a flat top for me

interesting, thank you for explaining this

state Ik , I just wanted this flat top triple triangle frame, because it looks very nice

yes, the frame was simply saran wrapped with card board for head tube and seat tube, that was it ... in a box , and no the frame was not held in place what so ever, so it was constantly moving in the box...

here is what Robert said ... before anyone says other wise, yes shipping costs that much for it to be safely shipped back correctly and pain/worry free ... also I provided all the photos and info to Robert before through countless emails, I even spoke to the Polish Post rep to make sure I knew what to send, idk why Robert is lost and confused asking for more information when it's all there ... also can anyone tell me what holiday it is ? maybe he's on vacation? idk

yeah, it's not a fair situation, lose lose on both ends, I mean the packing needs to be better, that's all I will say

very true, I do very much wish, they bought shipping insurance, it's literally $5 , or put on a fragile sticker on the box, I'm not saying these things would have prevented the frame from damage but having it as a reassurance / backup plan for when things do go bad you can fall on that insurance claim and or even extra packaging material, I can't imagine it costing more than $20 for better packing material

Update: Robert got back to me

Basically saying he wants me to be satisfied but it's not possible for them to rebuild a frame or refund me the money because they are a small business which I understand

I'm not 100% sure if he has submitted a claim for Polish Post, as it sounds like he has not

He also mentioned me sending the frame back from USA to Poland, that will cost me $32o USD to ship it back """SAFELY""" , I'm not sending it back the same way it came ... and insurance is only $5 for $500 ... SIGH ... yes throwing a lot of shade because this all could've been avoided had it not been for cutting cost to begin with ...

Any way, I will have to ask, but the next best solution is to just pay a discounted price for a new frame, I really like the frame still and really wanted to build it up and ride it this summer, I would be happy with paying an additional $200 USD , will ask later today

I have not pointed Robert to this thread particularly , for context though, they shipped this frame internationally to USA , I can't say anything about services within the EU/UK regions but if you are local, issues like this might be easier to handle (but that's me assuming)

Update: I guess my persistent push for him to go to the Polish Post worked, he will send someone tomorrow to talk to the post office

Looks like I will be out 350 pounds, I paid via wire transfer, bad experience, I will hold onto the frame until I meet a nice welder who would want to take on the job for fun, Idk why Robert doesn't want to go through with the Polish Post claim, sigh frustrating, I appreciate everyone helping me out here and hearing me out

I will def do an update when I get the chance to fix this, I think the best solution is to either order another frame or cut the head tube out and replace it, and the next best solution is to throw it away and never think about this ever again haha

do you have time and are you willing to provide steps for me to follow to carefully bend this frame back in place?

I'm not worried about the lip part, I'm more worried about the inner head tube that is bent further down from the lip, I'm not sure how to bend it back correctly to be round again

Robert isn't being cooperative, I am beyond frustrated, if there are any locals still in this form who can help me out, that would be great, I'm trying to get Robert to at least try to claim Polish Post money for damaged shipment (the package wasn't insured btw) but I was told there is a chance for money back by a Polish Post consultant by submitting an online form ... I'm not trying to diy fix this my self because I know I will not get it right

The frame material is most likely 7000 series alu , probably 7005, the frame was built around 4 weeks ago

If someone can help me translate that the inner head tube is also bent, as well as the lip in Polish that would be great, I have tried google translate as well as chat gpt translate, and it seems that Robert thinks only the lip is bent ... Idk why he can't see that the inner head tube is also bent further down... the photos are very clear

I was referred to 2 bike frame repair/building shop, they all denied 100% guarantee repair, you can't just cut out the head tube and re-weld it, because alu is heat treated , if you tap it out, there is a high chance of this cracking, the metal is bent so much I can see and feel the paint cracking ... you can't just heat it up and reform alu, it's not the same as steel, yes, I have done countless hrs of research and calling experts around me, my last hope to get this in riding condition is, I have reached out to aluminum metal fabricators who make home related accessories (fences, doors, awnings, etc etc) waiting for them to reply

tbh, this shouldn't even be an issue to begin with , I think I've done almost everything possible on my end

I contacted Polish Post about this and they need a Poland bank account # to claim damaged goods. I sent Robert step by step instructions in Polish but the email got rejected due to his inbox being filled :/

the box arrived in okay condition, there were no holes, just had areas where there was signs of bending

the head tube had a piece of cardboard taped over it, and that was it ://///

yeah , I'm at a lost, seems Robert is not replying to my emails, I tried calling no dice, I wished it was packed better, pvc piping for exposed tubing would have been better, and maybe a fragile sticker on the box might have helped ... sigh

Nothing has been done to the frame in terms of trying to repair it, I'm holding off and waiting for Robert's response.

I have been to about 20 local bike shops, 2 referred me to frame repair shops, I went to those frame repair shops and they said they can try to tap it out, but because the bend is in the front and not the sides, there's a chance the head tube will break during the repair ... So because they weren't confident, we wait

I asked Robert about claiming Polish Post insurance, I'm not sure if insurance was bought on this package, as USPS told me they didn't see any insurance listed. Polish Post would know for sure, and I just wasted $10 of minutes and waiting 3+ hrs for someone to pick up... They closed at 8pm so I will try to call again tomorrow to see if there is a claimable insurance

And yes, it's likely , no bike shop wants to take responsibility for further damaging a frame, which is why I'm getting rejected left and right

Just very unfortunate, but if Robert would send another one that would be the best case since I wouldn't have to worry about repairing, and if repaired, falling off the bike when it does break