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Saddle was still on seatpost. Thought I'd at least use it on my other bike until I kept hearing clicking noises and after inspecting saw the front bit (underneath the nose of the saddle) was broken and moving, then later on when going to change over the saddle I noticed all the cracks. The clamp on the carbon rails was done up suuuper tight, so again presumed this was a feature that the seller didn't tell me about, but we'll never know if it was transit that did it.
In my eyes no, but the seller might not have realised how much padding/securing a bike really needs, to withstand the brute forces couriers apply to parcels, and the anger that courier workers release onto the packages they handle.
An update: seller has contacted courier to see if anything can be done, hoping something comes of it, but we shall see. As stated previously, I was wrong in saying that the seller knowingly sent the items in the condition I received them (the saddle being the cherry on top of all the other problems)
Seems like transit did a number on the bike.I feel it's likely nothing will come from the courier, and the seller has established that he doesn't feel that it's right to reimburse anything, so all that can be done is to move past it. At this point dwelling on it is just draining
So lessons to be taught from my mistakes are:
Insure you bike postage, try keep to PayPal wherever possible, and make sure you check the seller packages the items you order how you see fit.
No matter how many good experiences of LFGSS one has, it should not be expected, and you should be diligent in making sure certain things are done. -
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I will accept that I should have not expected the seller to know how to ship an item. But I have become complacent with the level of packaging and professionalism that alot of people have on this forum. So maybe it was wrong to expect this being carried out properly, but in my opinion it's also the duty of the seller to make sure the item arrives safely...
I no longer feel that the seller intentionally cheated me in selling me an already dented frame and defected other parts. But that doesn't mean I don't feel cheated and somewhat had.
Yet life goes on and we must move past these things -
This was, I believe I've binned the polistyren and its been collected today
But putting say 7 blocks of that on the outside, without anything in-between any of the components.
His defence in PMs was that he "secured" the bike bits by locking the handlebar into the frame and wheels which is the only explanation I can think of for the dents being where they are -
Sorry I should be more clear, the photo of the packaging using wheels as padding isn't how it arrived, there was some polistyren between all the bike bits and the outside of the box, but still expected slot better securing considering international shipping. No tubes wrapped ofcourse, just brick sized bits of polistyren.
You're partly right in saying the other bits were in condition that was stated, the cranks and the seat post.
I don't think I'm blowing this out of proportion being unhappy with the two dents and the other scratching/rub that it arrived with.I think £150 is more than fair considering, as someone said, the value of the frame is like halved and unsafe to ride on, I couldn't/wouldn't in good conscience sell it on with the defects stated.
I will admit it was a good deal before, if it arrived how the item seemed in photos but now it's definitely not.
I've now been swayed by comments that maybe you didn't sell it to me knowing about these defects and hiding them (likely happening in shipping) like I thought. But what I can't understand is your lack of admission and understanding towards the situation. I have shipped things before, damaged in transit and reimbursed the individuals from a place of guilt and accountability.
Seller won't negotiate a compromise or accept wrongdoing which in my view is bad faith. Let it at least be a reminder for everyone else to get insurance on shipping and make sure that packaging is done properly and pictured before it's send.
This was how it arrived which didn't make me think it was absolutely battered, but made me slightly concerned.
Edit:
I think £150 is more than fair and I'm still being ripped off for the condition of the other items, I'd just rather be less "down" than I am, and I feel like it's a reasonable request... Am I in the wrong here or being unreasonable?
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Also the way it was packaged before I asked for it to be more secured...coming from Norway
I don't see how it's possible for the bike to get those dents in transit considering where they are
Plus the general condition of the item is in slot worse state than was displayed in the pictures...Asked for a reasonable reimbursement of a small amount to both cut our losses... £150 which I think is more than fair considering the structural integrity of the bike being compromised etc but the guy has just flat out refused and said I'm in the wrong over the course of like 10 messages
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Gutted to be made a mug of by @jesus_romario
Sold a mash and to quite his advert and his messages "some scratches but otherwise in fine state" and wheels in "perfect condition" instead getting a frame with two dents one larger one smaller, structural deep scratches (1mm in places) wheels scratched up, carbon saddle cracked in THREE places.
Owner won't admit to fault or come to reasonable compromise
Really untrustworthy and would avoid at all costs. Shame I had to learn that through a £1200 purchase. DONT make the same mistake I didOnly ever had good experiences through lfgss, shame this still happens in this lovely community
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The tubulars are the same price
You're right, they're not 80mm, but laced to track hubs. I've personally never had any import tax on Ali stuff, pre and post brexitI'm not saying they're identical, but don't think unbranded carbon rims with novatec hubs are worth 350 considering they're new with shipping for £260 ish
Glws though
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Wanna swap? Hah