Most recent activity
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my pleasure. . . i like how your a lot more courteous on the forum than via email . . .
We have not changed our approach nor demeanor via email or on the forum unlike your 'colourful' adjectives on here.
We only came on here out of curiosity but the phantom ebay account saga was a step too far imo.
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5th result down. . .
Good work! Cheers for that, free google ranking!!
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I would still buy from cycletopsuk.
It's tough to run an ebay business, and 100% good feedback when selling vintage stuff must be almost impossible!Just trying to give a heads-up to purchasers of the difference between "cycling 'replica jerseys'" and "replica 'cycling jerseys'". IYSWIM
It is tough, some of the jerseys can be 30 years old so isting them can be a nightmare.
It also means, that we make human errors e.g slightly size a jersey wrong etc. If we do this we provide full refunds 100% of the time.
The issue with this was that we sent a perfectly good jersey to the buyer. It arrived and he was happy with it as he wore it. He then somehow damaged it and expected us to provide a refund. You wouldn't believe the amount of people who damage goods just to be able to return them leaving us out of pocket and with damaged goods. We have to draw the line somewhere.
If you buy a jersey from a sports shop on the high street and try to return it having washed and worn it, they won't accept it, so nor can we.
As usual bad news travels faster than good news. There are more people on this thread with positive experiences of our goods than bad ones, but they get ignored.
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Cyclingtopuk, your jersey stock is defected, why don't you take it out of the shop and save faces? you'd reduced the amount of negative feedback a lots as well.
The stock is not defective. 2/100+ items does not make them defective, if it was like 40/100 then I would agree.
With regard to the negative feedback, we had never had one about one of these jerseys prior to this, so taking them out of the shop will not help reduce our negative feedbacks.
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Sounds like you could supply the shit too.
We could if you need it.
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Love this! Lets buy one and was the shit out of it!
We'll do it to you for £9 as it's for scientific research!!! lol
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cycling top suk!!!11! lol
With postage? lol
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How much are the flowery scissors?
£10 to you! lol
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in all fairness there is 578 positive for the month.
sorry if i missed something.
Very true, the positives always get overlooked and the small percentage is whats highlighted. We sell 150 to 200 jerseys a week with hardly any negative contact from clients.
We understand that we will never be able to please everyone, and will always attract a certain % of negative feedback. Its the Witch Hunt on here that has disturbed us however.
The Sales of goods act does not extend to used items.
Our business model does allowing for compensating customers, and we do all the time e.g if a mistake is made in the listing etc.......