I have not yet received my suitcase yet. It's been 3 months. They won't refund until their courier partner "officially declares it to be lost" and they won't declare it. I was told they found the suitcase and I was made to pay an additional charge saying my goods are "overweighed". One I paid they said the suitcase is not yet found
absolutely don't recommend it
I have not yet received my suitcase yet. It's been 3 months. They won't refund until their courier partner "officially declares it to be lost" and they won't declare it. I was told they found the suitcase and I was made to pay an additional charge saying my goods are "overweighed". One I paid they said the suitcase is not yet found
I paid 111 euro+33euro in total now
really bad custómer service as well