New frame - minor damage

Posted on Mon 11th, July 2016

• #1

Paul*
Hi All,

Just received a new Pro Carbon with SRAM Force 22 from Planet X which will be the wife's new bike. Pretty good deal I think.

I've been setting it up for her over the weekend (gears were set up terribly from the shop!) and spotted some damage and I'm after some opinions. Basically, is it an issue or not? I've not owned a carbon frame before but am fine with building and setting up my own bikes usually.

There's some minor cracking on the head tube near the top headset race. I'm guessing from fitting the headset awkwardly or perhaps dropped before the headset was fitted.

I think it looks superficial but really not sure. Is there a metal inset in the carbon where headsets and BB's press in to?

I've been on the phone to Planet X who I'm sure will help resolve but I think they are likely to offer some money off or credit as an option - which might be acceptable provided this isn't dangerous.

What do ya reckon?

1 Attachment
• #2

Howard in reply to @Paul*

What do ya reckon?

Send it back. Refund or replacement.
• #3

PhilDAS

Yep ^ wouldn't risk it. Dentists are expensive
• #4

Paul*

Thanks for the replies. I'll arrange for it to be exchanged hopefully.

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