New Campagnolo ergo 2007, spring missing from new??

Afternoon,

I would normally try to research something like this but honestly i am sure someone here could shed some light way quicker.

A pal of mine living in Asia has been good enough to send me some NOS 10speed Centaur shifters. Now I have unpacked them and it seems that the thumb lever for rear mech does not return back to its position locking the shifter solid. Having inspected the left lever it seems there is a tiny spring situated under the paddle that is missing on the right.

Now can this part be sourced?? If so who would be the best port of call to get it??

Any help welcome for this Campag noob..

Pic for reference

Issues loading pics from phone will upload when home

From the 2007 spare parts catalogue: try searching for the spare part number.

1 Attachment

Seems to be missing a tiny spring where the red arrow is pointing...

Since you are new to campy.. are you perhaps just trying these shifters with no cables installed? If so just mount a cable in the lever and pull by hand after pressing the thumb shifter. Could be as easy as that.

Having spent a few hours looking into this and getting a mate to check his record shifters for me it does indeed seem to be that the spring is missing. Looking at parts I believe I will need to buy a whole Thumb button return lever as the tiny spring is not a service part it would seem. Link and part needed is number 3

http://branfordbike.com/articles/campagnolo-ergo-lever-parts-1998-2008-pg71.htm

I am still not sure why a brand new lever set that was packaged would have this missing spring? I have no reason to think that the lever has ever been looked at let a lone taken apart?..

It's vanishingly rare to get a problem like this - we have been dealing with Campagnolo warranty issues as the main Service Centre since 2008 and I have dealt with them personally since ErgoPower was introduced - and I have never seen that part missing ... but if all manufacturers did everything perfectly all the time, there would be an awful lot of warranty personnel out of a job!

You are correct, the only reliable fix is a replacement lever - EC-RE204, we have them in stock.

Please contact us for a price to supply lever only, or to supply instal it for you (not difficult but there is a specific trick to re-tensioning the lever return spring when reassembling the back of the lever).
Email address is velotechcycling"at"aim"dot"com

KRs
Graeme
Velotech Cycling Ltd

Sorry brother I have just seen this post,

Yeah really strange but hey what can you do?.. I actually managed to get the thumb lever from Sidcup cycles for 12quid which was way cheaper than I though and I did the replacement this afternoon, all went well but it is a small learning curve. Took me about 30 mins but I could probably do it again now in about 3 minutes. All seems well but until mounted who knows?..

I will keep your web address to hand as I think I may well make the leap over to Campag with my new builds..

Tar