Is this fubar? Replace or discount?

Posted on Mon 15th, February 2010

• #1

weazlepopper

I just received this frame in the post today and it looks like its taken a bump on the headtube. The headtube heatdset top cup is indented by about >1mm.

Is this going to mean its impossible to fit the integrated headset? Could I knock it out / ream it a bit?

In your expert opinions should I ask for a replacement or discount?

Cheers
• #2

31trum

looks like it'll be ok

get a refund
• #3

deleted

looks like it'll be ok

get a refund

get them to knock something off as it will cost them to collect the frame and to send you a replacement
• #4

t-4003

where did you get it from? I'd imagine they would have insurance to cover this kind of thing. I'd ask for a replacement.
• #5

weazlepopper

It's from Graham Weigh. Contacted their shop by phone but they said to speak to the guy who deals with ebay. He hasn't responded yet back through ebay. I'm very impatient. it's been 4+ hours.
• #6

deleted

if its from a shop send that back!
• #7

Object

They owe you a replacement as they failed to pack the goods properly.
• #8

Wicksie

Definitely. And make sure they pay all the courier costs.
See my thread on my returned BJ. Vigorelli.
• #9

weazlepopper

spoke to them earlier and they're going to replace and pay for postage. just a pain really, was looking forward to building it up. Probably turn out to be too big or something after all this...
• #10

31trum

good news anyways

Post a reply
- Bold
- Italics
- Link
- Image
- List
- Quote
- code
- Preview
Formatting Help

Don't worry about formatting, just type in the text and we'll take care of making sense of it. We will auto-convert links, and if you put asterisks around words we will make them bold.

Tips:

Create headers by underlining text with ==== or ----

To *italicise* text put one asterisk each side of the word

To **bold** text put two asterisks each side of the word

Embed images by entering:
![](https://www.google.co.uk/images/srpr/logo4w.png)
That's the hard one: exclamation, square brackets and then the URL to the image in brackets.

* Create lists by starting lines with asterisks

1. Create numbered lists by starting lines with a number and a dot

> Quote text by starting lines with >

Mention another user by @username

For syntax highlighting, surround the code block with three backticks:

```
Your code goes here
```
Just like Github, a blank line must precede a code block.

If you upload more than 5 files we will display all attachments as thumbnails.

For a full reference visit the Markdown syntax.