... which apparently tells people to go to a Brompton Premium Dealer rather than buy it direct from the showroom? (I've never been there, but I've been told that that's how it works.) Perhaps Simpson's didn't get a good dealing arrangement with Brompton?
Brompton Junction is not exactly an example of ruthless capitalism (no aggressive pricing, no quicker turnaround and no marketing at all). In fact I was surprised they're not trying harder to actually make money (it's a business after all). I work for a shop selling Bromptons, and we're much closer to Covent Garden than Simpson's are. Yet I can't say it's unfair competition, because it's not.
The whole "getting advice from us and then buying online" frustrates me too, and I wonder about the future of the LBS. However it seems to me that some shop owners shift all of the blame instead of admitting that *maybe *their 70's business model just isn't relevant anymore.
Brompton Junction is not exactly an example of ruthless capitalism (no aggressive pricing, no quicker turnaround and no marketing at all). In fact I was surprised they're not trying harder to actually make money (it's a business after all). I work for a shop selling Bromptons, and we're much closer to Covent Garden than Simpson's are. Yet I can't say it's unfair competition, because it's not.
The whole "getting advice from us and then buying online" frustrates me too, and I wonder about the future of the LBS. However it seems to me that some shop owners shift all of the blame instead of admitting that *maybe *their 70's business model just isn't relevant anymore.