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@dancing james
Customer service has been great and most of the bolts are working very well. There have been teething problems getting appropriate torque on the rear wheel track nuts but this is due to having titanium track ends and that my torque wrench only goes to 20Nm.
The ratchet spanner supplied is a little too short to deliver appropriate torque so Patrick and I are in discussion as to what to use instead. Long term I think a larger range torque wrench for home use and a longer ratchet spanner to be carried on the road.
So despite the little hitch I am very impressed with the products and the service. They have given guidance as to how to lower the cost of securing two bikes, been very responsive to all questions (even when they were abroad on holiday).
Would recommend to anyone who wishes to secure their bikes for public locking up.