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@Go_Kat
This is just because Dan asked. Basically it is just passing the buck but I will now hold him personally responsible if it's not fixed because he has said that it is (and his phone number is on it!)
Dear Ms Pearson
Thank you for your email of 29 November 2013. Please accept my apologies for the delay in responding to you.
I am advised that all of the lights except one have been repaired, the timers will be programmed this weekend and the lights will be functional thereafter.
Initially, the bulbs were thought to be the only problem however, it transpired that there were numerous problems with the lights including water damage to the external lamp igniters on the column heads and broken glass on some of the column heads. In order to carry out the repair it had to be arranged for the column manufacturers to carry out a maintenance visit and lower the columns. The repair involved Birmingham City Council staff working with several partners and I regret that the matter took longer to resolve than I would expect and I apologise for any inconvenience you have experienced.
Yours sincerely
Councillor Sir Albert Bore
LEADER OF THE COUNCIL
Tel: 0121 303 3140