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@wblenkin
Appreciate the info anyway man. Luckily we're around all day anyway so never really struggle with collections.
From my experience most courier services are a pain at some point, so we have to go with the most cost-effective option as nobody wants to pay £20 for a frame to be delivered. I'd rather go for safe packing & insurance and risk the frame being a day late or missing a collection than have a frame damaged or lose it entirely.
Cheers boss :)