So I took delivery of this Planet X Stealth Pro Carbon from KingSwann2013(formerly KingSwann) and I was delighted with it, it was, as described, in excellent condition all round. Jason did a great job packing it too.
Only when I went to mount the forks today did I notice that the top integrated headset bearing wouldn't sit in its cup. On closer inspection, the cup has been bent slightly inwards away from the headtube as you can see in the pics below.
This is my first forage into carbon framery but I'm guessing these cups are just bonded into the frame? The carbon of the headtube appears to have retained its circularity, a cup could probably be sourced i'd imagine and replaced, would probably need seeing to by a carbon expert I'd imagine. I'm going to email Planet X with pics and get their advice, Jason shipped the frame insured with Parcelforce so I think it's well possible that I may have to go down the route of an insurance claim.
Has anyone had a problem like this before with their carbon frames? Anyone dealt with insurance claims with Parcelforce? As per usual any insight is greatly appreciated.
So I took delivery of this Planet X Stealth Pro Carbon from KingSwann2013(formerly KingSwann) and I was delighted with it, it was, as described, in excellent condition all round. Jason did a great job packing it too.
Only when I went to mount the forks today did I notice that the top integrated headset bearing wouldn't sit in its cup. On closer inspection, the cup has been bent slightly inwards away from the headtube as you can see in the pics below.
This is my first forage into carbon framery but I'm guessing these cups are just bonded into the frame? The carbon of the headtube appears to have retained its circularity, a cup could probably be sourced i'd imagine and replaced, would probably need seeing to by a carbon expert I'd imagine. I'm going to email Planet X with pics and get their advice, Jason shipped the frame insured with Parcelforce so I think it's well possible that I may have to go down the route of an insurance claim.
Has anyone had a problem like this before with their carbon frames? Anyone dealt with insurance claims with Parcelforce? As per usual any insight is greatly appreciated.