I swear I'll never buy anything from Philips again. Incompetent numpties. Still holding my Gaggia to ransom after 8 weeks, despite never providing any evidence that the machine (which I was sending back because it was broken, again) was damaged in transit. Mum and I have lost track of the number of people we've discussed the issue with at Philips, emails, calls etc.
I swear I'll never buy anything from Philips again. Incompetent numpties. Still holding my Gaggia to ransom after 8 weeks, despite never providing any evidence that the machine (which I was sending back because it was broken, again) was damaged in transit. Mum and I have lost track of the number of people we've discussed the issue with at Philips, emails, calls etc.
Has anyone used this company? http://www.gaggia-service.com