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@danwentskiing
Yeah, it's blatantly the Council's labyrinthine 'structure' (that seems like too strong a word when it takes a month to even find the person responsible for fixing some lights...) and buck-passing culture that is to blame.
Fairly sure a contractor would happily do it if they were to get paid, but it's common knowledge the Council will take 6-12 months to do that, which hardly helps cash flow. Businesses must be masochists or desperate to do work for them.
I wouldn't read too much into Zhor's email though - even those few sentences are riddled with grammatical/syntactical errors so maybe he can't express himself that precisely. The sentiment isn't bad - *he *can't really do anything beyond tell the people whose job it is to fix the bloody things.