Maybe. Will see what, if anything, the physical letter to head office achieves...
When I called again today to try to actually speak with someone, they said the matter had now been escalated so they couldn't discuss it with me. Not sure if that's good or bad!
Maybe. Will see what, if anything, the physical letter to head office achieves...
When I called again today to try to actually speak with someone, they said the matter had now been escalated so they couldn't discuss it with me. Not sure if that's good or bad!