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@Shelbby
^ similiar thing happened to me a few weeks ago. Ordered some rollers from Merlin Cycles and the brace for it from Wiggle. Both being delivered by UK Mail, and they even ended up in the same van for delivery. Failed to deliver twice due to 'lack of contact/entry' I think they said. I was off work due to a fractured hand so they didn't actually bother to deliver/ring my doorbell. Arranged redelivery and after giving specific instructions about my address (it's not even that flipping hard to find!) they delivered one of the packages. Apparently you need to rearrange delivery for each individual item?! The rollers took another 7 'attempted' redeliveries before finally being delivered nearly 3 weeks later. At that stage I already had purchased another set from Evans.
Wiggle aren't really at fault here but I will not use them again if they deliver with UK mail. Absolutely atrocious, rude service.