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@Stonehedge
I had one agent let themself in without knocking and she didn't even have the courtesy to introduce herself...she just breezed past me and started showing the buyer around the flat.
I stood in between the agent and the buyer and asked "Could you please try to maintain the basic dignity of ringing the doorbell waiting to be let in to my home? I don't even know who you are" The agent replied "Oh you didn't think I was a burglar did you?" in a patronising voice. The buyer then commented that she thought it was rude too. I was in a foul mood so I asked the agent to leave my flat, ring the doorbell and "try again". The buyer went to leave with the agent (laughing) but I told him that he was ok to stay, it wasn't him who was being rude.
Unbelievable.