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@snottyotter
There are very few 5 minute jobs, a BB removal will definitely never be one of them. Taking the bike, getting your details, storing bike, putting the bike on the stand, getting the tools ready, making a brew, putting the bike back ready for you and taking your £25 is already well over 5 minutes without even including how long the actual removing of said BB takes or the cranks that might be attached to it takes. Repair jobs ain't something that are timed to the second and charged at a time based rate, it's just not practical. They are priced based on some kind of average of how long it generally takes, the tools and knowledge needed, what people will pay and how much of a prick the customer seems.