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@noBlakes
yeah, hold out a bit longer, try contacting through other ways too, it seems they don't always reply to emails asap, twitter: @Hubjub_Cyclery , lfgss: http://www.lfgss.com/member37128.html , also, if your hubs are particularly exotic then they might take a bit longer to get in. But try those routes too, they're a reputable company, just look through this thread if you need more confirmations of that :)