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@tgotb
Apparently the people who are running the bike storage have only been in place for a few weeks, and are working through a backlog of requests (in their own time, obviously; they're volunteers). Sounds like we just need to sit tight, and give them time to catch up.
Anyone know whether it's possible to park at/near the track during the week? I can't remember whether it's residents' parking on weekdays. One option for me would be to drive there in the morning with track bike in the boot and road bike on the roof. I'd then jump on the road bike, ride to work, and then reverse the whole exercise in the evening...